FAQs

1. What is a Print Broker?
A Broker in general is someone who creates a competitive atmosphere around a product and/or service. Ultimately, the purpose of this is to drive down prices for the consumer.Now, a “Print” Broker takes a company’s print job and presents it to multiple professional print facilities who in turn will compete in price and turnaround time for that job. In the end the company can get a greater quantity of product, a better quality of product and achieve a cheaper price per piece.
2. What does Print Sourcing Worldwide get as a fee for this service?
There is NO upfront fee for this service! Print Sourcing Worldwide receives a slight mark-up ability because of its long-term relationship with print facilities, who are looking for jobs to fill their down-time on their presses. We create a win-win situation for both the printer and the company that needs the work done.
3. Is the printed product inferior in any way?
NO! Quality is never compromised. In fact, in a lot of cases our printed product is found superior in paper stock and print quality.
4. How can I get started?
Getting a quote is simple! Just click on the “Get a Quote” icon under the “Get Started” section and fill out our online quote form. Be sure to fill all the questions as to ensure the best possible quote for your job. If you find the form confusing, no problem, just drop us an email and we will contact you.
1. Can you handle fulfillment?
We have done fulfillment for jobs where individual components are local to our overseas factory. Final piece is assembled and packed per instruction and shipped to the States for further distribution.
2.  Can your company send advance finished copies (one or two) via international priority express within a few days after production?
Yes. This is standard procedure.
3.  Do you also offer inkjet addressing service?
For customers with the requirement for us to handle mailing for them, this part is usually done in the States at our local mailing house.
4.  Do you do warehousing and distribution?
Yes. We have logistics service company under contract to unpack, sort, and drop-ship and/or blind-ship packages via trucking or common carriers such as UPS or FedEx using our or your account. This service is great for distribution to multiple destinations without having to incur the expense of double shipping.
5.  Can you mix and match the best modes of transportation to deliver our job? (Rail, truck, air and integrated shipping services through FedEx and UPS)
Yes. Extra charges will apply.
6.  Do you have the capacity to warehouse and distribute based on our demand and needs?
Yes. Extra charges will apply.
7.  Do you offer blind-ship, drop-ship or shipping to multiple destinations upon request?
Yes. Extra charges will apply.
1.  Do I have to pay sales tax?
If your company is based in California, or the shipment is ultimately shipped to California by us, you will need a California Resell Certificate and have the proper sales tax exemption status in order to be exempted from paying sales tax. To find out more about your California sales tax obligations, please contact your CPA, local Board of Equalization, or proper state sales/use tax agency in your area. You can get more information regarding the sales tax exemption from the California Board of Equalization.
2.  How long has your company been in business and how long have you been in relationship with your overseas factories?
Our parent company has been around since 1999. However, the company founders have close to 25 years of experience in the printing industry individually. All our suppliers go through an annual inspection and are trained and kept up to date on the quality standard required here in the U.S.
3.  Is there a minimum to print overseas? If so, what quantities are recommended?
It depends on the nature of the job. Usually, for jobs with over 48 letter-sized pages, we recommend customer to print at least 1,000 units to make it worthwhile. For jobs under 48 pages, there is a recommended minimum of 5,000 units. As a rule of thumb, anything that’s quoted domestically for $3,000 or under is not a good fit as cost of shipping will take up over 33%.
1.    Can I specify paper stock?
Yes, except for overseas printing. Our overseas factories will need to use “imported paper” from either the States or Europe. Paper specification defeats the cost-saving potential of overseas printing. We are more than happy to supply customers with paper samples that are comparable to domestic paper stock; however, to use the exact same paper stock will not be possible. Also the timescale to manage and import stock could be a deterrent.
1.   Are the prepress files proofed in the States before sending the files to the overseas factories for increased efficiency and to decrease turn-around time?
Yes. The best way to do this is to send us high-res PDF files. However, we won’t be able to make any changes if there is a call for it…
2.  Do you have a graphic design department that can assist us with recommendations that might improve the quality and efficiency of our printing job?
We do have a graphics department, but we would really be pushing it if we were to claim that we could actually “improve” customers’ work. Your best bet is still to hire a professional graphic designer. However, we can help you to make minor changes to the layout if needed.
3.  How do I submit the files and the layout? Is PDF format preferred?
We pretty much accept most of the popular Mac file formats. InDesign, Quark, Illustrator, Photoshop, PDF, etc. If you are working with PC, it is best to save your final files in PDF format. However, we do prefer the native files (along with linked image files) so that we will be able to help customer make last minute changes if needed. With PDF, our flexibility is much more limited. And when such changes are called for, it’ll be up to the customer to make the changes and send us a revised file. This will add time and cost to the overall production process.
4.  What kind of file format do you accept?
We accept all the standard file format from QuarkXPress, Illustrator, InDesign, etc. However, PDF format is preferred if we don’t need to help you to make changes.
1.   Can you print 5-color or 6-color?
Yes. We have 6-color printing capability; we’ve printed as many as 8-colors.
2.  Can you print spot varnish or UV clear coating as well as metallic 5th color?
Yes. These are done on a routine basis.
3.  What size of book best utilizes the press printing size?
This is not an easy question to answer. Unless you are doing a gigantic book, or if you are printing over 10,000, the cost-saving by adopting to different printing sizes will be marginal. In any event, if you come up with an especially odd size, we will let you know that how much you can save by reducing the width or height of the publication.
1.   Are overseas press proofs delivered via international priority express?
Yes. Proof can take up from 11 to 14 days to turn-around; this includes the time for file transit, production, and priority delivery.
2.  Do you feel an on-site press-check is necessary to ensure the accuracy of the printing job? If so, can you include air fare and accommodations into your bid?
On-site press check is purely optional. We have years of experience telling us that the quality of our overseas printing is as good as domestic printing. Only a very small fraction of our customers actually bother to go on-site. And the great majority of them actually go there more for pleasure than business.
3.  Will I get to see color proofs?
We offer two types of proof: Digital color proof and press proof. (If proof is made overseas the turn-around is about two weeks.) While the cost is higher, press proof has the distinct advantage of being much closer to the final printed piece since it uses real printing ink and paper. However, with press proof, if you should need to make changes to the file, there will be additional charges. This is due to the fact that in order to make the press proof, the actual printing film/plate must be produced. The same printing plates used for the making of press proof will be later used for the actual printing production. So, any revisions to the file will result in re-output of the said printing film/plates whether you want to see another proof or not. On the other hand, digital proof has no such limitation.
1.  Do I need an ISBN number?
That is entirely up to you. This is not necessary for product catalogs or packaging. However, for publishers, it is highly recommended that you apply for an ISBN number. Certain export procedures may require that the book being printed (and exported) has the full copyright and ISBN information. You can easily apply for an ISBN number by going to www.isbn.org.
2.  Do I need to be a publisher to print overseas?
No. We are not sure if there is an official qualification to become a certified “publisher.” Many of our customers with smaller print jobs consider themselves as “self-publishers.”
1.  Can I handle my own import?
Yes you can. We will be happy to assist you.
2.  Can I specify an absolute in-hand deadline for my jobs?
Yes. However, that will directly impact costs and may also make overseas printing unviable. The only way to fulfill such a request is to ship jobs from our overseas factories via air freight or through common carriers such as FedEx or UPS. This shipping method may be costly due to the weight of paper.
3.  Can you deliver the job to a destination I specify?
Yes. As part of our integrated door-to-door, we can import, ship or deliver any allocation of the job to one or many destinations that you specify.
4.  Can you ship to any port on the west coast?
Any “service port” with U.S. Customs contracted CFS (Container Freight Station). Other destinations and last-mile delivery will be done through trucking.
5.  Can your quote be FOB India instead of CIF US?
Normally, we quote our jobs CIF US. This is the total “landed” cost of the job to the closest port of entry to our customer’s location. Our quote can be configured for FOB India only if our customer has the resources and facility to handle exporting from India and importing into the U.S. In these instances, our responsibility for the delivery of the printed goods ends once customer takes possession of the goods in India; balance of the job becomes payable immediately.
6.  Do your services include door-to-door delivery?
Yes. It is door-to-door. However, we cannot provide door-to-door pricing if you are asking us to quote on multiple quantities. When there are multiple quantities in the quote, we will provide you a price to your local port of entry. Once you have narrowed down to a quantity, we will be able to give you the local delivery charge.
7.  Do your services include export/import, air/ocean freight, customs, and ground transportation under the watchful eyes of your staff?
Everything is included. You will have a complete on-line schedule to check on the progress, step-by-step, at your leisure.
8.  Do your services include making sure that no overweight shipping containers are placed on the road that would expose our goods to potential and detrimental traffic violations?
This is one of the things that we do before we even load the job into the container. Printing collaterals are very different from other imported goods in the fact that they weigh much more within the given volume. Special care must be taken to ensure that the weight limit conforms to all U.S. regulations and standards as well as U.S. trucking equipment limitations.
9.  Does your price include ocean freight and customs fee?
Yes. Unless otherwise requested, most of our quoted prices are based on C.I.F. Los Angeles. Ocean freight charges and customs-related fees are included with the exception of random customs exam fees. Items quoted separately are in-land trucking to the final destination and additional distribution/mailing services.
1.  Can we specify a deadline?
Yes. All deadlines can be agreed and guaranteed for domestic printing. For overseas printing, it will not be as efficient or cut and dry. Since we do not have complete control over ocean shipping, customs clearance, and inland trucking, we will confirm deadlines after adding relevant buffer. We can guarantee you a number of days for production, but we have no control if an ocean freighter should break-down, the U.S. Customs decides to surprise inspect your shipment, or if the truckers go on strike… If a hard deadline is needed for the job, we recommend doing partial shipment via air cargo. This will have a higher likelihood of success.
2.  How long does it take for me to get the advanced copy (i.e. is it straight from India), and if there are any problems with it, is there still time for implementing a fix?
Advanced copy should be sent to you in about two to three weeks from final approval. When you receive the advanced copies, it means that the job has been finished and is more than likely on a cargo ship destined for U.S. So you can’t make any more modification. Our terms of payment usually dictates that a second payment to be made upon the receipt of advanced copies.
3.  How long does it take to get an average job done?
Upon proof approval, production time is one to two weeks (depending on quantity, complexity, and customization). Two weeks on the ocean. One week to clear customs. And another few days to load it on a truck and delivery if you are on the west coast. For central and eastern states, please add an additional week.
4.  We understand that we should plan on sea cargo taking about 14 days. If our schedule becomes tight at some time in the future, is it possible to arrange a partial shipment by air?
Yes, this is an optional service at an additional cost. Partial delivery via air cargo must be specified prior to the completion of manufacturing.